Telehealth and Phone Therapy,
Wherever You Are.

Online therapy allows you to connect with a therapist remotely through secure video sessions or phone calls when appropriate.

Online therapy may be suitable for children, teens, adults, couples, and families. Your therapist will help determine whether this format meets your needs.

Yes, online therapy can be an effective way to receive mental health support and work toward meaningful change.

You need a phone, tablet, or computer, depending on the session format you choose, and a reliable internet connection for video sessions.

Yes, as long as you are in Illinois and have a private place where you can speak freely without being overheard.

Depending on availability and your therapist's schedule, you may be able to switch between online and in-person sessions.

Many insurance plans cover online therapy, but coverage depends on your specific plan and benefits. Contact us to verify your coverage.

Yes, Medicaid and Medicare may cover online therapy, including eligible mental health services. Coverage depends on your plan, benefits, and provider eligibility. Contact us to verify your coverage before your first session.

Choose a private location where you can speak freely, and make sure your device is ready. For video sessions, check your internet connection before your appointment.

Yes, sessions are conducted through secure, HIPAA-compliant technology to help protect your privacy and confidentiality.

If your video or phone connection drops, your therapist will try to reconnect with you or contact you using the available phone number to continue the session.

Please provide at least 24 hours' notice if you need to cancel or reschedule your session. Late cancellations may be subject to a cancellation fee.